Call 866.776.5907 and press 3 to order supplies.
Requisition Form Instructions
Consents and Notices
Infectious Specimen Non-Acceptance Policy
NeoGenomics cannot accept category A infectious substances as defined by IATA (Dangerous Goods Regulations 184.108.40.206.1 Definition – Infectious Substances), including, but not limited to, specimens that may harbor variant Creutzfeldt-Jakob Disease (mad cow disease), variant Creutzfeldt-Jakob Disease, or microbiologic cultures of Mycobacterium Tuberculosis. FFPE, fresh blood or bone marrow specimens, and body fluids are acceptable from patients with tuberculosis.
We will attempt to find another qualified testing lab that can pick up and process any infected specimens sent in error. Specimens from other patients received in the same package will be considered potentially contaminated and handled in the same way, regardless of origination. If no options are available, specimens will be disposed as biohazardous waste after client notification.
Please refer to IATA Dangerous Goods Regulations for a complete list of Category A Infectious Specimens
Overview of major policies and resources for sending specimens
Specimen Transport Kits
Kits can be ordered alone or together with other supplies, including Airbills, Clinical Lab Paks, Labels, and Requisition Forms. Please specify your requests with Client Services when ordering.